Risk score engine
Review each Shopify order as it lands, then show the signals behind every approve, review, or hold decision.
Order risk scoring
Actionable risk reasons
Review queue visibility
Fraud, dispute, and order risk control
Review risky orders before they become disputes.
DisputeShield helps Shopify teams review risky orders, collect evidence, and prepare chargeback responses faster.
Built for Shopify risk workflows
Dispute evidence ready in minutes
Risk reasons your team can act on
Built for merchants who need a tighter risk loop.
Automatic order risk intelligence, dispute evidence, and control in one place.
DisputeShield runs after checkout, helps teams spot risky orders sooner, and gives merchants the tools to assemble stronger evidence before chargebacks get expensive.
Dispute command center
Build a cleaner response with order details, tracking, policies, customer history, and support context in one place.
Packet generation
Evidence checklist
Review before submission
Customer risk profiles
Keep refund history, dispute patterns, addresses, and repeat behavior visible before approving risky exceptions.
Refund history
Repeat patterns
Refund review context
Review queue
Flagged orders in one queue, sorted by risk so teams know where to look first.
Smart store intelligence
Surface store patterns tied to high-risk orders, dispute pressure, and policy gaps.
Order holds
Pause risky fulfillment before shipping when the store’s risk rules call for a closer look.
Email alerts
Notify the right people when a high-risk order needs review.
Tune risk signals
Adjust review thresholds and risk signals to match how your store operates.
Savings tracker
Track protected revenue as risky orders and disputes move through the workflow.
Lifecycle control
Protect Your Store.
DisputeShield gives your team a practical workflow for risky orders, missing proof, and review-ready dispute packets.
Control tuning
Order risk review
Evidence readiness
Packet preview
01
Protect Revenue
Tune the risk controls.
See matched rules, decision impact, risk posture, and control recommendations before changing thresholds.
02
Before fulfillment
Decide what should ship.
Use risk thresholds, customer history, payment signals, and store rules to review orders before they leave the warehouse.
03
During a dispute
Know what evidence is missing.
Turn policies, tracking, customer messages, and uploaded files into a clear response checklist.
04
Before submission
Review the packet, then act.
Preview the case summary and evidence table before downloading, submitting, or choosing a refund path.
Act on missing evidence.
See which proof is missing, why it matters to the case, and what your team should do next.
Close the evidence gap
Spot the required and recommended proof still missing from the dispute packet.
Map the missing proof
See why each missing item matters and which upload can strengthen the response.
Generate the packet
Turn order details, policies, support records, and fulfillment proof into a review-ready packet.
Frequently Asked Questions
Everything you need to know before you install.
Start protecting your store today.
Connect your store, identify risky orders, and convert missing proof into evidence-ready packets before disputes get expensive.